About the program

RFQ provides Support Coordination to assist people implement their NDIS plan.  

While RFQ provides some limited Personal Support and Community Access services, these services are not generally available. RFQ’s Support Coordinators can assist eligible people to access these services through their Plan. 

Eligibility

To be eligible for this service, you need to be:

An adult
(aged 18 years and over)

A NDIS participant with an NDIS plan with allocated funding

Access

This service is accessed through:

NDIS Plan Referral

NDIS Q&A

There are strict eligibility criteria that must be met by people wanting to access the NDIS. These include:

Age
Residency
Permanent disability for which lifetime support is required

For more information on the NDIS assessment and planning processes call 1800 800 110or go to www.ndis.gov.au/participants

RFQ is registered to provide Support Coordination. We have Support Coordinators in the following areas: 

  • Brisbane
  • Redcliffe & Caboolture
  • Redlands & Logan
  • Ipswich
  • Toowoomba
  • Maryborough & Bundaberg
  • Sunshine Coast
  • Gold Coast

 

Once you have an approved plan by an NDIS Planner, you can request RFQ to provide Support Coordination for youRFQ can: 

  • meet with you to talk about your NDIS plan, supports, goals and needs 
  • plan how best we can help you with your activities and goals 
  • provide you with qualified and skilled staff 
  • help you make informed choices about your support 

We understand you want to get the most out of your NDIS package and receive high quality services for the best price. RFQ aligns its prices with the National Disability Insurance Agency (NDIA) Price Guide for providers. We encourage you to review this guide to understand the prices for our NDIS services. 

The Price Guide incorporates the introduction of the Temporary Transformation Payment (TTP). The TTP was introduced to assist providers to continue transforming their businesses in the move towards a more competitive marketplace. RFQ is eligible to charge the Temporary Transformation Payment (TTP). The Price Guide also includes an establishment fee where personal care/community access exceeds 20 hours per month. 

The NDIA reviews the NDIS price guide at least annually and sets prices that reflect wage inflation and changes in the market. 

 In line with the terms and responsibilities outlined in RFQ’s NDIS Service Agreement and Schedule of supports, RFQ adjusts its fees to align with updated pricing from the NDIA. 

RFQ is registered to provide the following NDIS Supports: Support Coordination, Support Connection and Specialist Support Coordination. 

The current RFQ price guide for NDIS services can be accessed via the link below. Please note, RFQ does not provide all NDIservices. 

The full list of current NDIA prices and the Price Guide and Support Catalogue can be accessed from theNDIA website.

If you have any questions, please contact your local RFQ office.

The NDIS will ensure that people with disability are given every opportunity to make their own decisions and exercise choice and control. We recognise that the role of families, carers and significant others is often essential in supporting people with disability to realise these goals and will include them in discussions about supports.

The NDIS will provide information, referral and linkage to ensure families and carers are able to access supports in the community to assist them in their role.

Guardians or nominees of people with disability play an important role in the NDIS to represent the interest of the person and they can contact the NDIS on behalf of the person.

Find out more about families and carers in the NDIS

Available in these regions

BRISBANE NORTH, BRISBANE SOUTH, DARLING DOWNS, GOLD COAST, SUNSHINE COAST, WEST MORETON AND WIDE BAY


Contact your nearest office for more information on this service

Annerley

Level 2, 485 Ipswich Road,

Annerley Queensland 4103

Telephone

07 3363 2656

Fax

07 3363 2557

Email

annerley@rfq.com.au

View on map

Aspley

Homemaker City Aspley, Suite 3, 825 Zillmere Road,

Aspley Queensland 4034

Telephone

07 3363 2621

Fax

07 3363 2618

Email

aspley@rfq.com.au

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Bundaberg

Suite 5, Corner Quay & Tantitha Streets,

Bundaberg Queensland 4670

Telephone

07 3363 2560

Fax

07 4153 5184

Email

bundaberg@rfq.com.au

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Ipswich

26 Roderick Street,

Ipswich Queensland 4305

Telephone

07 3363 2585

Fax

07 3363 2588

Email

westmoreton@rfq.com.au

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Maryborough

Suite 1, 208 Lennox Street,

Maryborough Queensland 4650

Telephone

07 3363 2533

Email

maryborough@rfq.com.au

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Southport

10 Mick Veivers Way,

Gold Coast Queensland 4215

Telephone

07 5563 8855

Email

goldcoast@rfq.com.au

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Sunshine Coast

Unit 1, 9 Railway Street,

Yandina Queensland 4561

Telephone

0427 628 298

Email

sunshinecoast@rfq.com.au

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Toowoomba

17 Freighter Avenue,

Wilsonton Queensland 4350

Telephone

07 4634 0983

Fax

07 3363 2598

Email

twba@rfq.com.au

View on map

West Ipswich

52A Tiger Street,

West Ipswich Queensland 4305

Telephone

07 3363 2585

Fax

07 3363 2588

View on map

Downloads

NDIS Support Coordination – Sunshine Coast