About the program

RFQ provides Support Coordination to assist people to get the most value out of their NDIS plan.

Whether you need Specialist Support Coordination services or simply want to live more independently, we work alongside you to help you implement your plan. We place a high value on supporting you to develop the skills you need so you can better manage your supports and services.

While RFQ provides some limited Core Supports, these services are not generally available. However, RFQ’s Support Coordinators can assist NDIS participants to identify, access and manage Core Supports and other services funded through their Plan. 

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Eligibility

To be eligible for this service, you need to:

Be an adult
(aged 18 years and over)

Have a NDIS plan with funding for Support Coordination

Access

This service is accessed through:

NDIS Plan Referral

How we support you

During your support we will:

Work with you

to help you get the most value out of your Plan

Support you

to develop the skills you need so you can manage the coordination of your supports

Help you

implement your plan and connect you with the supports you need

Pricing

RFQ aligns its prices with the National Disability Insurance Agency (NDIA) Price Guide for providers. We encourage you to review this guide (below) to understand the prices for our NDIS services. 

The Price Guide incorporates the introduction of the Temporary Transformation Payment (TTP). The TTP was introduced to assist providers to continue transforming their businesses in the move towards a more competitive marketplace. RFQ is eligible to charge the Temporary Transformation Payment (TTP). The Price Guide also includes an establishment fee where personal care/community access exceeds 20 hours per month. 

The NDIA reviews the NDIS price guide at least annually and sets prices that reflect wage inflation and changes in the market. 

 In line with the terms and responsibilities outlined in RFQ’s NDIS Service Agreement and Schedule of supports, RFQ adjusts its fees to align with updated pricing from the NDIA. 

RFQ is registered to provide the following NDIS Supports: Support Coordination, Support Connection and Specialist Support Coordination. 

The full list of current NDIA prices and the Price Guide and Support Catalogue can be accessed from theNDIA website.

If you have any questions, please contact your local RFQ office.

Available in these regions

BRISBANE NORTH, BRISBANE SOUTH, DARLING DOWNS, GOLD COAST, SUNSHINE COAST, WEST MORETON AND WIDE BAY


Contact your nearest office for more information on this service

Annerley

Level 2, 485 Ipswich Road,

Annerley Queensland 4103

Telephone

07 3363 2656

Fax

07 3363 2557

Email

annerley@rfq.com.au

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Aspley

Homemaker City Aspley, Suite 3, 825 Zillmere Road,

Aspley Queensland 4034

Telephone

07 3363 2621

Fax

07 3363 2618

Email

aspley@rfq.com.au

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Bundaberg

Suite 5, Corner Quay & Tantitha Streets,

Bundaberg Queensland 4670

Telephone

07 3363 2560

Fax

07 4153 5184

Email

bundaberg@rfq.com.au

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Ipswich

26 Roderick Street,

Ipswich Queensland 4305

Telephone

07 3363 2585

Fax

07 3363 2588

Email

westmoreton@rfq.com.au

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Maryborough

Suite 1, 208 Lennox Street,

Maryborough Queensland 4650

Telephone

07 3363 2533

Email

maryborough@rfq.com.au

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Southport

10 Mick Veivers Way,

Gold Coast Queensland 4215

Telephone

07 5563 8855

Email

goldcoast@rfq.com.au

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Sunshine Coast

Unit 1, 9 Railway Street,

Yandina Queensland 4561

Telephone

0427 628 298

Email

sunshinecoast@rfq.com.au

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Toowoomba

17 Freighter Avenue,

Wilsonton Queensland 4350

Telephone

07 4634 0983

Fax

07 3363 2598

Email

twba@rfq.com.au

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West Ipswich

52A Tiger Street,

West Ipswich Queensland 4305

Telephone

07 3363 2585

Fax

07 3363 2588

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